FAQ's

Answers to the most common questions we get from newcomers to our stores.

GENERAL

  • What is waxing?

    Waxing is the hero of all hair removal methods. Warm wax is applied to the skin and sticks to the hair. We use the wax to to pull the hair from the root – removing the entire hair from the follicle.

  • Does waxing hurt?

    Some people feel pain more than others, but you can expect a short, stinging sensation after the strip is pulled. You can take an ibuprofen or aspirin about 30 minutes before your appointment to minimise your discomfort. (Always consult with your physician before taking medications.)

    Keep it up: Continuous waxing lessens the amount of hair you have, so waxing will get less painful every time.

  • Why should I wax instead of shaving, laser or electrolysis?

    If waxing is done consistently, hair grows back slower, finer, and sparser.

    Shaving cuts the hair off at the skin so the quantity and thickness of the hair stays the same. It can also increase skin sensitivity and cause more ingrown hairs. Electrolysis and laser hair removal don’t work for everyone and can be unpredictable and expensive.

  • How long can I expect my wax to last?

    If you’ve allowed your hair to grow out to the proper length prior to waxing, you can expect to be hair-free for a minimum of 1-2 weeks.

  • Will my hair grow back thicker or darker?

    No, waxing has the opposite effect. Hair that is removed at the roots grows in finer and softer over time.

  • Can someone be in the same treatment room as me?

    Only the client and our WAXITologists are allowed in the treatment room during an appointment. Clients under the age of 15 can have a parent or guardian on hand.

  • Can I be waxed if I am taking Retin A, Renova or Accutane?

    These medications increase the rate at which your skin exfoliates so waxing could remove skin as well as hair. Please let your WAXITologists know if you are on any medications. Also be aware that chemical peels, laser, and micro-dermabrasion can also affect skin integrity.

  • What other medications do we need to be aware of?

    There are many medications that affect the skin (glycolic acid, lactic acid, benzyl peroxide, salicylic acid, alpha hydroxyl acid, vitamin A, prescribed exfoliating scrubs, antibiotics, hormonal medications, radiation and/or chemotherapy drugs).

    Please consult with your physician about your medication and how it may affect waxing. Some brand names to be aware of: Adapalene, Avita, Tazorac Avage, Proactiv(e), Differin, Strivectin.

  • Will the price decrease if I don’t have much hair?

    We charge per service, not by amount of hair.

  • What’s the difference between Bikini, Brazilian and Hollywood?

    Bikini is the most modest: Hair will be removed that extends outside of the panty line or crease of thigh.


    Brazilian is for the more adventurous: A thin strip of hair will be left down the middle of the bikini area.


    Hollywood is for the wild: All hair will be removed including that on the backside.

  • Can I get waxed if I have my period?

    No, for safety reasons we don’t wax during your cycle.

  • Can I get waxed if I am pregnant?

    Of course, yes! We love making our pregnant clients comfortable during their waxing experience. Just remember that we may need more time as your skin will be more sensitive than normal.

  • How often should I get waxed?

    This depends on where you’re being waxed and on your individual hair growth pattern, but for best results we recommend waxing every 4 weeks.

  • How do I prevent ingrown hairs?

    Be kind to your skin: Follow the aftercare tips carefully.

    Ingrown hairs are wimpy hairs that are too weak to push through the skin – causing inflammation. The best way to prevent this from happening is to exfoliate 2-3 times a week. We have a variety of products available (including body washes and scrubs) to help minimise this condition.

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